1. Information We Collect

LumyNote ("we," "our," or "us") collects information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Provide and operate the LumyNote service
• Process your documents using AI analysis
• Authenticate your identity and manage your account
• Process payments and maintain billing records
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve our services
• Detect, prevent, and address fraud, abuse, and security issues

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy:

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication measures
• Employee training on data protection practices
• Secure cloud infrastructure with industry-standard protections

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Until you delete your account
• Usage logs: 3 years for service improvement and security
• Payment records: 5 years as required by law
• Customer support records: 3 years for quality assurance
• Uploaded documents: Until you delete them or close your account

6. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at beforeapril.co@gmail.com. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.